SECURITY & PRIVACY

Personal conversations stay private.

How Betobee protects employee data, what employers see and where to find our data processing terms.

Full privacy policy ↗
01 / EMPLOYER ACCESS

What HR can see

HR receives anonymised programme usage and spending figures. Employers do not receive the content of requests or conversations with specialists. Sessions are not recorded.

More about reporting ↗
02 / HOSTING

Where data is stored

Our primary data storage infrastructure is located in Europe. Some technical services may process data in other countries; the privacy policy describes the terms of such transfers.

03 / PROTECTION

How chat messages are protected

Chat messages between a client and psychologist are encrypted with AES-256 in the database. Access to personal data is limited to people who need it to operate the service. Protected channels are used to transfer data.

04 / SERVICE PROVIDER

Your contracting service provider

Services are provided by Meclee LLC or sole proprietor Iryna Viacheslavivna Kornilova, as specified in each client’s agreement. Contact us below to clarify the data processing terms for your agreement.

05 / RETENTION

When data is deleted

Data is kept for as long as needed to operate the service, fulfil a contract or meet legal obligations. When it is no longer needed, it is deleted or anonymised. Use the contact below to request access, correction or deletion.

06 / SERVICE PROVIDERS

Which services are involved

The policy lists categories of technical providers: hosting, business email, video calls, payments and analytics. Its examples include Hostinger, Google Workspace, Zoom, Google Meet, Platon, Google Analytics and Microsoft Clarity. The services involved depend on how the platform is used.

LEGAL TERMS

GDPR and data processing agreements

Betobee’s policy takes GDPR principles into account; the regulation applies where the processing falls within its scope. The policy itself does not establish certification or a compliance audit. If a corporate agreement requires Betobee to process data under the client’s documented instructions, the terms may be set out in a separate data processing agreement (DPA).

Read the privacy policy ↗

DATA QUESTIONS

Need details for your review?

Contact us about security, data processing or contract terms. We will direct your request to the responsible person.

support@betobee.com.ua ↗